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  • ABC Humane Wildlife & Pest Control Inc.
  • 10/14/19
  • Schaumburg, IL
  • 60173
  • Negotiable / Yearly
  • Full-Time
IMPORTANT: Prior pest control experience is REQUIRED for this role.

Position Summary: The role of Landmark Pest Control Department Manager is akin to that of a branch manager. The Department Manager role reports to the Executive Management team. Reporting to the Department Manager are the Field Quality Service Managers and the Office Manager. This is a 70-employee, 10,000 square foot branch. This position has a high degree of responsibility and is supported by an excellent administrative and management team.

Duties include, but are not limited to :

Coach staff on their call quality
Create key performance indicators for each team member
Ensure compliance with product labels, licensing, training, and company policies
Resolve customer complaints and issues promptly and professionally
Daily oversight of expenditures that impact profit
Manage daily and monthly efficiency goals
Manage administrative staff
Manage Service Managers and their technicians
Manage payroll and HR required activities
Regularly lead performance feedback and reviews
Manage and maintain fleet, equipment, and material inventory
Other duties as assigned

Minimum Qualifications :

Prior pest control experience (required)
Demonstrated leadership abilities
Effective verbal and written communication
Conflict resolution
High degree of integrity and business maturity
Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly.
Proven ability to create written training materials, deliver organized and impactful training, and measure results of training.
Ability to coach and motivate others.
Observant and consistent in catching defects, documenting them, drafting a solution to them in writing, implementing the solution, and making sure the remedy does not extinguish over time.
Keeps all timeline commitments
Readily and completely keeps managers informed about interactions with the rest of the organization
Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web based portals)
Proven track record in achieving sales results
Strong organizational skills
Able to work a 40-hour (minimum) work week,
Accessible after hours (including weekends/holidays)
Possess current Illinois Driver License
Ability to pass background check upon offer of employment
Meets company driving standards

Please apply through this post. Please also visit us on the web at

Thank you,

Landmark's Friendly Hiring Managers

Term: Pest Control Technician

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